Welcome to our FAQ page. Here, you’ll find answers to common questions about our services, programs, and how we can help you start your child’s early learning experience. If you don’t see the information you’re looking for, feel free to contact us directly – we’re here to help!
FAQ’S
― frequently asked questions ―
frequently asked questions
What days is the centre closed?
We are open Monday through Friday and closed on weekends. Additionally, the centre is closed for holidays and one designated Professional Development day each year. Families will receive a list of specific closure dates during registration, and we send out periodic reminders throughout the year.
What are your hours of operation?
Our operating hours are from 6:30 AM to 6:00 PM, Monday to Friday.
What is the age range of the children you accept?
PEL Centre welcomes children aged 12 months to 5 years.
What sets PEL Centre apart from other childcare programs?
PEL Centre stands out for its focus on progressive early learning, where emotional intelligence plays a central role in supporting children’s development. We believe that fostering emotional awareness early on helps children manage key transitions and reach important milestones. Our counsellor leads group activities and individual sessions based on the “Heart and Mind” philosophy, which is integral to promoting self-regulation. Our curriculum is play-based, inspired by inquiry-driven learning, Montessori and Reggio Emilia approaches.
What food/meals do you provide?
We offer breakfast, morning snack, lunch, and an afternoon snack each day. Our menu is carefully designed by a nutritionist and prepared by our in-house chef to ensure balanced and healthy meals. The cost of meals is included in your childcare fees.
If your child has any food allergies or dietary restrictions, we will work with you to tailor the menu to their needs.
Please note that families with infants are required to provide their own formula and bottles. Our educators are happy to assist with preparing formula and bottles as needed.
Please visit our Nutrition section to learn more about our Clear Mind values and how they shape our approach to healthy eating.
Do you accept subsidy?
Yes, we do accept subsidy. Parents are responsible for applying for subsidy and providing us with the necessary details to ensure the correct fee is charged. Please ensure that the subsidy is processed and confirmed prior to your child’s start date.
Information on how to apply for subsidy (and the required application forms) can be found on the Government of Alberta website.
Is your environment inclusive?
At PEL Centre, we are committed to creating a progressive, inclusive environment where every child, family, and staff member is respected and valued. We believe that an inclusive, diverse community is essential for fostering a positive and enriching learning experience.
Our progressive approach means that we actively support children who require additional assistance, ensuring they are fully integrated into the program. We tailor our support to meet each child’s unique needs, promoting an environment where every child can thrive, regardless of their background or abilities.
We take pride in maintaining an open and welcoming space where enrolment is never influenced by race, gender, religion, marital status, national origin, political beliefs, or abilities. At PEL Centre, inclusiveness is not just a policy—it’s a core part of our philosophy, woven into every aspect of our care. Our centre celebrates multiculturalism, diverse perspectives, and the richness that each individual brings to our community.